Customer Experience Agent

Start date: ASAP

Part-time or Full time

Deadline: February 1

Office: Rødovre, DK

Posted: November 16, 2018


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WHAT WE OFFER

As a Customer Experience Agent, you will be based at our headquarters in Rødovre and make sure we have the happiest customers in the world.

You will be in touch with our customers from around the world via email, Social Media and by phone to support them with everything from track & trace of packages to product and payment specific questions.

The language spoken with our customers is English, and the internal company language is Danish.


WHO WE ARE LOOKING FOR

- A team player who is passionate about creating great experiences for other people

- You are fluent in written and spoken English

- You are helpful, emphatic and love to connect with people

- You are self-driven and have a positive “can-do” attitude

- You are patient and thrive with repetitive tasks as you will experience a lot of similar customer inquiries during a work-day.


LET'S GROW TOGETHER

You will become part of a small, fast-paced startup which is undergoing rapid growth and where new ideas are quickly realized.

Joining the team at an early stage provides a unique opportunity to influence the future of Copenhagen Grooming while growing both personally and professionally!


WHO WE ARE

Copenhagen Grooming is a Danish e-commerce shop selling effectfull beard products online to more than 75 countries worldwide. From our offices in Copenhagen and Barcelona, we work every day to empower, inspire and educate the man of tomorrow. We are a young and ambitious team with a casual entrepreneurial and strong social culture.

We can’t wait to hear from you - apply now!


Write a short motivation

Tell us about yourself and why you are the right candidate for the job

(max. 200 words)

Make a short video of yourself (optional)

Introduce yourself or someone you admire.

(max. 1 minute)

Attach relevant files

(CV, exam papers, recommendations, etc.)


Send everything to job@cphgrooming.com - the sooner the better - and before February 1.


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