Customer Relations Agent
WANTED: Gif-wizard with a pleasing gene of a German Shepard
Copenhagen Grooming was founded in 2018 and has been on a grand journey; a journey that will soon take us into two new markets. You have the opportunity to become a part of that journey now! We are in the search of a badass Customer Relations Agent, who lives for a high-pace startup environment and giving mind-blowing customer service.
A huge part of our success so far has been taking a radical approach to marketing, and we believe that this approach can be translated into Customer Relations, and hereby, help make Customer Relations play a key role in our success.
Now, you might wonder, what is in it for you. By being a part of our journey, you will get to work in a diverse team with unique personalities, skill-sets, and backgrounds - all of whom you can learn from. Through your daily work, you will develop awesome skills in online communication and become a shark in navigating on different channels and platforms. Furthermore, you will be able to add your personal touch in shaping the tone of voice and communication with our customers. Nonetheless, if you are looking to evolve your people skills and learn how a fast-scaling e-commerce is operating, keep reading.
Would you like to
Answer customer inquiries on various channels through an eye-levelled communication that surprises and brings a smile on people’s faces
Use your sorcery to turn complaints and issues into banger customer experiences
Operate within internal and external systems and across company branches
Work in a start-up with a diverse team of individuals
Help Customer Relations become a huge part of our brand and success
Your friends say you
Always go to infinity and beyond to help people around you
Are fluent in memes and gifs
Are a team-player, who takes pride in your work and care for your friends and colleagues
Are edgy and weird in your own way and are always up for trying out crazy ideas
Are a social creature who enjoys a high-pace environment
Know how to get shit done and problem-solving comes naturally to you
Are you freaked out by how much this sounds like you? Then apply now!
The position is part-time (10-15 hours a week) and it is mandatory that you are native in Danish and that you write and speak fluent English.
We are continuously hiring, so send your application ASAP to firstname.lastname@example.org if you don’t want to miss out on this opportunity. Latest date of sending your application is February 17th.
We don’t need a big motivational letter from you, but we would much rather have you spend that time answering these following questions as part of your application alongside your CV. Please, write the answers in English. Thanks!
Why do you want to work at Copenhagen Grooming?
What is the best customer service that you’ve ever experienced?
How would you give a 12-star customer experience?
What is an achievement that you’re the proudest of?
What inspires you in your work and daily life?