All additional Beard Rollers, Activators, and Cleansers to starter Beard Growth Kit of (minimum 150 days) are included in the Money-back Guarantee.

Yes, if you've bought items from the Beard Growth Kit (like Activators, Cleansers, and Beard Rollers) multiple times, each of these orders is covered by our Money-back Guarantee, as long as they've been in your possession for at least 150 days. However, this guarantee is a one-time offer, meaning you can only claim it once, no matter how many orders you've placed. It's designed to ensure you feel confident in trying our kit risk-free. The guarantee only applies to the main components of the kit, and additional products like The Sidekick or The Greenkeeper are not included. If you decide to use the guarantee, we'll look at all your eligible orders to process your claim. We stand by our products and want to make sure you're completely happy with your purchase. If you need to make a claim or have any questions, our customer support is here to help.

On the circumstance that you received a product as a gift, simply get a hold of the order number and the process is possible.

The Money-back Guarantee has a submission requirement of a minimum of 1 picture per month of active use for the 150-day required period. (This means a total of 5 pictures)

No, the Money-back Guarantee only applies if you start your journey with our Beard Growth kit 150-day supply. Our roller is specially designed for our Activator and we cannot guarantee its effect if supplemented with a third-party derma roller.

We always review each case individually and take natural growth into account when approving a growth Guarantee.

We suggest using the Beard Growth Kit for at least 150 days. Our studies indicate that this duration should give a clear view of how the kit influences your beard growth (such as new hairs sprouting in previously barren areas). if the 150 days have passed and you are still hoping for results we encourage you to continue the journey. However, you cannot claim your guarantee if you pass a timeline of 12 months after you receive your last growth-related product.

Choose between the following:

Option 1: A Fresh Start with a New Beard Growth Kit

We believe in the power of persistence and would like to offer you a second try with a brand new Beard Growth Kit, similar to the one you bought, at no additional cost to you. Sometimes, a fresh start is all it takes!

Please note that choosing new products as part of our Growth Guarantee counts as your claim, making you ineligible for a future monetary refund.

Option 2: Personal Voucher for Our Website

If you would rather try something different from our product range, we can provide a voucher for you to use on our website matching the amount you have spent on your growth products.

Option 3: Money Back (Excluding Shipping)

We understand if you prefer a refund. We will process this for the cost of the products, excluding shipping. We're here to ensure your satisfaction, regardless of the path you choose.

Once you fill out the formula on our website, you will be able to select your preferred option.

If you have used the Beard Growth Kit for less than 150 days, you have not yet unlocked your Growth Guarantee.

The return of products is a prerequisite for receiving warranty services. This policy is implemented to ensure proper disposal of empty packaging and to facilitate studies that may contribute to the enhancement of our products in the future. Please note that customers are responsible for covering all expenses associated with the return of products. It's entirely up to you which delivery provider you choose, but the package must be sent directly to our warehouse and not to a parcel box.

You can download the return slip here.