Any Kit from Kream is included in our Money-back Guarantee: Time Traveller, White House Potential and CMD-Z. No single products purchased alone are eligible for our Money-back Guarantee.

Additional single products purchased alongside a Kit will only be included in the guarantee, if they belong to the same Kit. Example: You have purchased a Time Traveller Kit, and purchase an additional Eye Opener - it will be included in the Guarantee as long as it is purchased within the 60 days of receiving the first Kit. A kit can only be returned within the 60 days after receiving it.

In the circumstance that you received a product as a gift, simply get a hold of the order number, and the process is possible.

Our Money-back Guarantee has a submission requirement of 2 pictures. One picture of your skin when receiving the kit and one taken 30 days after using the kit.

We ask you to use your Kream kit for a minimum of 30 days - as our studies show that after 30 days you should see an improvement of your skin. You have an additional month after the 30 days to make your claim. (Total of 60 days receiving your kit)

If you have used the Kream Kit for less than 30 days, you have not yet unlocked your Skin Improvement Guarantee.