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Browsing Data Collection
We track browsing behavior to improve your experience, including brand searches and product interests. Unfinished purchases may prompt a reminder email, which you can opt out of.

Functionality Cookies
Technical cookies enhance website functionality, such as remembering basket contents and favorite products.

Cookie Management
You can block, delete, or get notifications for cookies. Altering cookie settings may affect your user experience on our site.

At Copenhagen Grooming, accessible at https://cphgrooming.com/, we prioritize data privacy and are committed to handling your personal information transparently. This document outlines our practices regarding collecting, using, and protecting your personal data.

We gather information about all visitors to our website to enhance user experience, evaluate the use of different site elements, and support our marketing efforts. This collection complies with current legislation and the EU General Data Protection Regulation (GDPR). The data we collect includes your IP address, navigation patterns on the site, and additional information to facilitate future visits if you subscribe to our newsletter or log in.

Data Protection
We are legally obliged to store your data securely and confidentially. However, internet data transfer carries inherent risks. We continuously update and erase personal data as needed.

We collect data through cookies, capturing your IP address, selections made on the site, items in your basket, and your clicks. We access demographic data, email addresses, payment details, purchase frequency, and order timing upon purchase. We also monitor interactions with our emails, including open and click rates, reading duration, email type, and domain.

Purpose of Data Collection

• Customer Service: To respond to inquiries about orders and correct any issues.
• Marketing: To tailor product offerings and provide personalized recommendations and customer experiences.
• Compliance: For legal obligations related to purchases, invoicing, and customer service.
• Fraud Prevention: To prevent fraud and conduct risk assessments.
• Customer Profiling: We create individual customer profiles to offer personalized deals based on collected data.

We store your personal information only as long as necessary for legal, tax, regulatory, or other lawful business purposes.

We employ Google Analytics to analyze site traffic, aiding in improving your user experience.

We use analytical tools like Google Analytics for demographic and user statistics and third-party cookies to gather data. You can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

Marketing and Re-targeting
We partner with platforms like Facebook, Instagram, and Google to offer targeted advertising. You can opt out of these advertisements.

Policy Updates
Our policy may be updated periodically. Major changes will be communicated directly.

If you have any questions or concerns, you can contact our customer service team on our Livechat, by e-mail at support@cphgrooming.com, or by phone at +45 78 76 84 84

Contacting Us Regarding Your Data
For inquiries or corrections regarding your personal data, please contact us at support@cphgrooming.com. You can also object to data collection under GDPR rules. Complaints about data processing can be directed to the Information Commissioner's Office.