All additional Moonrollers, Activators and Cleansers to starter Hair Growth Kit of (minimum 150 days) are included in the Growth Guarantee.

All growth guarantee-enabled products (Hair Growth Kits, Activators, Cleansers, Moonroller) purchased alongside a Hair Growth Kit (minimum 150 days) will be refunded in the Growth Guarantee, no matter how many separate orders you have placed.

In the circumstance that you received a product as a gift, simply get a hold of the order number, and the process is possible.

The Growth Guarantee has a submission requirement of a minimum of 1 picture before you start using The Hair Growth Kit, and one picture after the first 150 days.

No, The Growth guarantee only applies if you start your journey with our Hair Growth kit 150-day supply. Our Moonroller is specially designed for our Activator, and we cannot guarantee its effect if supplemented with a third-party derma roller.

We always review each case individually and consider natural growth when approving a Growth Guarantee.

We recommend that you use the Hair Growth Kit for a minimum of 150 days - as our studies show that after 150 days, you should see an indication of how the Hair Growth Kit will affect you (new hairs start appearing where there were none before, etc.). After 150 days, you can make your claim, and no stress, the guarantee is not going anywhere.

If you have used the Hair Growth Kit for less than 150 days, you have not yet unlocked your Growth Guarantee.